96 London Road

Widley, Waterlooville, PO7 5AB

02392 215 050

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frequently askeD

questions

everyone has a few questions

Below you will find the answers to many of our (FAQs) frequently asked questions regarding treatments and facilities here at The Physiotherapy Centre, Widley, Waterlooville.

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here are our most Frequently asked questions

The cost of your initial consultation will be:

  • Lead Practitioner: £100
  • Associate Practitioner: £75
  • Sports & Rehab Therapist: £69

These prices are for cleints funding their own treatment & paying upfront.  If the treatment is to be funded by insurance, solicitor or any other third party then please contact for our current prices.

Rest assured that we have very stringent protocols in place to ensure that The Physiotherapy Centre remains a safe environment for clients and staff.  If you do have any questions please do not hesitate to ask.

We have a exceptional range of facilities including:

  • Hydrotherapy pool
  • Therapy gym
  • Free car park
  • Free wifi

You can pay via the following means:

  • Online
  • Credit/Debit Card
  • Cash
  • Medical Insurance (please see medical insurance question for more details)

If you are paying for your treatment then you will not require a GP referral.  If you are using your medical isurance, then you should check with them prior to booking your appointment.

For our location please have a look at our Contact page.  You can also find us on Google, simply search for The Physiotherapy Centre, Widley.

We have a specialist practioner for treating children aged over 11 years.

Your initial consultation will usually be between 45 minutes and one hour.  The duration of subsequent appointments will be discussed during your consultation.

We accept direct billing with Bupa, Aviva, AXA PPP, Cigna and WPA.  We can also provide full receipts for claiming, such as cash plans and solicitors.  We do not accept direct invoicing for Vitality Health (due to fees), however we can provide receipts for you to claim back.

Our Results Focused System for success means that we approach your treatment in a more holistic way than other clinics.  This allows for greater results.

Yes.  You are free to bring along someone to accompany you for your appointment. 

We are unable to offer treatment under the NHS currently, if you require NHS treatment please consult your GP for a referral.

You can book your appointment through any of these methods:

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If you cannot find the answer to your question above, then please drop us a line so we can ensure you get the right answer.

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treatment journeys

Regenerative Medicine

You have access to the lateset technology to aid with regenerative medicine using Shockwave Therapy and EMTT – a new technolgy using electromagnetics.

Hydrotherapy

Hydrotherapy is water therapy to relieve pain and promote physical well-being through exercise and relaxation.

Rehabilitation

We offer rehabilitation from operations and injury through access to our onsite therapy gym, hyrotherapy pool and via home exercise programmes.

Acupuncture

Our practitioners offer both acupuncture and dry needling to aid with pain management.  All practitioners meet incredibly high standards through continual training and meeting the requirements of their governing body.

Hands on Treatment

You are able to have access to some of the most highly qualified and experienced practiioners in the field of hands on therapies including massage, manual therapy and manipulation.

Injections and Diagnostics

Our specialist sonographer is able to use the latest in ultrasound technology to diagnose conditions and offer guided injections.

Neuro Physiotherapy

Our specialist neuro physiotherapist has many years experience in both the NHS and private sector. She treats a great deal of neurological conditions.

Respiratory Physiotherapy

Respiratory Physiotherapy is the assessment and treatment of breathing disorders including lung conditions such as COPD, asthma and hyperventilation.

Vestibular & Dizzy Rehabilitation

Vestibular physiotherapy is the treatment of vertigo, or dizzyness, with specialist treatment options including the Eply Maneuver and BPPV.  Our specialist Vestibular physiotherapist will carry our a full assessment prior to carrying out any treatments.

Men's Health

We are able to treat erectile dysfunction, peryonnies disease and chronic pelvic pain syndrome using the latest and well proven shockwave therapy technology.  Discretion and safety are our priority.

Sports Injuries

Sports Physiotherapy is aimed at prevention and treatment of specific sporting injuries and their rehabilitation for the amateur and professional athlete.

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The quickest and simplist way to make your appointment is online.

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Get In touch

Send a message to us, and we’ll get right back to you

96 London Road, Widley, Waterlooville, PO7 5AB

02392 215 050

We believe in all people achieving their full potential for health and well-being.

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Treatment Journeys

Client Information

Sue Wooster

Lead Receptionist

Susan (Sue), Receptionist; welcomes clients and co-ordinates appointments.

Sue has been with The Physiotherapy Centre team for a year now, previously 14 years with Portsmouth City Council as Business Support Officer.

In her spare time Sue loves to walk and has completed marathons: Moonlight Walk and Blenheim Palace, Abseiled Spinnaker Tower and did a Tandem 10,000 ft parachute jump; all for good causes.

She works on the adage ‘use it or lose it’ when it comes to physical health.

Every day is different, and meeting so many people and sharing their experiences is a privilege and inspiration.

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Prof. Elizabeth Barley

Psychologist

I am a Health Psychologist, Practitioner Psychologist and Registered General Nurse, working in private practice. I am a trained listener, therapist, mindfulness teacher and mentor.

I am a specialist in:

  • Helping people to cope with anxiety, depression, illness and with other life stresses.
  • Helping people to make lasting lifestyle changes.
  • Helping people to live well with illness.

I can help you to:

  • manage troublesome emotions such as depression, anxiety or stress
  • explore the emotional impact of life changes such as illness, disability or loss
  • cope with difficult symptoms, such as fatigue, pain, breathlessness, palpitations, menopause
  • adjust to living with illness, including cancer, long term conditions or health conditions without a clear medical diagnosis
  • make, and stick with, healthy life choices such as eating healthily, exercising and reducing alcohol intake
  • manage your time, work or studies better
  • explore what matters and how to change things for the better
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Jeannette Small

MSK & Adolescent Practitioner

Jeannette graduated from Brunel University in 2003. She worked in the NHS for nearly 20 years before joining the team at The Physiotherapy Centre in January 2023. She has experience of assessing and treating a wide variety of MSK conditions in both adults and adolescents (12-18 year olds). She is a member of The Health and Care Professions Council (PH64711), The Chartered Society of Physiotherapists and The Association of Paediatric Chartered Physiotherapists (069415).

Jeannette was a very keen gymnast growing up, she coached for many years and she still loves to throw herself upside down when she gets the chance. She has had physiotherapy treatment following injuries of her own so is very aware of how debilitating it is physically and mentally. She is very aware that activity in childhood is extremely important to ensure good health into adulthood therefore Jeannette is passionate about supporting and guiding her patients back to activity in the safest way possible.

Jeannette has 2 young children so when she’s not working most of her time is spent running around after them. She loves to spend her time with family and friends and she is willing to try her hand at any activities.

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Laura Holdway

Community & Home Practitioner

Laura, Community and Orthopaedic Physiotherapist, visits clients in their homes to provide rehabilitation at an early stage and specialises in treating Orthopaedic conditions.

Laura, who graduated from the University of Brighton in 2006, is delighted to return to The Physiotherapy Centre after spending the past 15 years within NHS acute hospitals. Prior to this current role, Laura was a Trauma and Orthopaedic Physiotherapy Team Leader managing a team of 12 people and leading with trauma management for the Trust.

Laura has a long-standing interest in the rehabilitation of those who have suffered a fractured hip as this type of debilitating injury can have such a negative effect on individuals’ lives. She enjoys the challenge of ensuring each client can achieve their optimal outcome and empowering them to take control over their recovery.

Outside of work, Laura enjoys spending time with her family; playing games, baking and going for walks with their cocker spaniel, Teddy. She likes to keep herself fit with different exercise classes and enjoys gardening to relax.

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Cameron Hawley

Sports Therapist

Cameron, Sports Therapist, works with injury diagnosis, management and rehabilitation, with sport and non sports based injuries.  Cameron has only just started working with us, before joining us he worked in multiple private clinics, and working as a massage therapist most recently. Alongside this Cameron spent time in the NHS working at Petersfield community Hospital.

Cameron graduated from the University of Chichester with a BSc (Hons) in Sports Therapy, outside of sports therapy Cameron volunteered in the NHS as a non clinical vaccinator and helped with providing covid vaccinations.

Cameron is a keen sports player, playing football in his spare time on the weekend along with other sports like tennis and occasionally golf, alongside training regularly Cam understands the injuries that occur with an active lifestyle and understands how to work around and with these injuries.

Cameron believes in working to make a client happy and healthy within their body and helping teach to develop an understanding of their body and help develop confidence and knowledge to go about life without fear of injury or settling for pain.

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hannah gray

Practice Manager

Hannah oversees the day to day running of the Practice with the help of the amazing admin team.

Hannah has been with the company for 7 months and prior to this she spent 5 year as a practice manager in the dental industry. Hannah has completed various courses in customer service and administration and is keen on streamlining business processes.

In Hannah’s spare time she is a Mother of 4 Children and loves days out and trips away with the family.

Hannah enjoys seeing the clients make progress in the centre and believes this is all down to the fantastic therapists we have who put their heart and soul into giving the best possible care.

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Patrick sanford

Marketing & Sales Director

Patrick handles all the pretty stuff and things that make people notice us.  He has been with the company for around 10 years now. Prior to that, he spent 20 years as marketing manager at a bakery in Brighton – not putting the holes in the doughnuts! 

To his great surprise Patrick graduated from Luton University with a B.A. in Business & Marketing.  In his spare time, Patrick is a keen mountain biker and enjoys listening to great music (so he says).  He believes that challenges make life interesting, but overcoming those challenges makes life meaningful.

As a final word, Patrick is obsessed with ensuring that all our awesome clients receive the highest level of service and care and safest possible environment.

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