96 London Road

Widley, Waterlooville, PO7 5AB

02392 215 050

Call today to book

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The Physiotherapy Centre Help Desk

you ask, we answer

This is the area where you will find answers to common (and not so common) questions we get asked from clients and prospective clients.

If there is a question you have, but can’t find the answer here, then please post it via the “Ask Us A Question” form at the bottom of the page.

This is a new section of the website, and will continue to grow over the coming months.  We are putting all the questions that people ask on here in text and video form.  If you have any questions that we haven’t addressed here, then please feel free to send us your question.  Unless you ask, we don’t know what people need to know.  Please send us your questions using the “Ask Us A Question” form at the bottom of the page.

Thank you, Patrick

The Top 3 Questions

What is the cost of physiotherapy?

Find out about the costs of the initial assessment and follow up sessions of MSK physiotherapy.

How long is a session of physiotherapy?

A top question is about how long the sessions are, here we explain about the length of MSK initial and follow up sessions.

Do I need a referral to be treated by you?

To get your treatment at The Physiotherapy Centre, do you need to get a referral from your GP or Consultant?

You ask, we answer

The rest of the questions you need answers to.  Have a look around and let us know if you don’t find the answers you are after via the “Ask Us A Question” form below.

Each article is either a video (▶) or a blog post (📝) … and sometimes both!

Treatments we can offer

  • What is shockwave therapy? (▶)
  • How many shockwave therapy sessions do I need? (▶)
  • Is shockwave the same at other clinics? (▶)
  • What is EMTT? (▶)

Pricing & Costs

  • How much does it cost to be treated at The Physiotherapy Centre? (▶)
  •  Do I need a referral to get treated? (▶)

Conditions we do & don't treat

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Appointments

  • How long is a session of physiotherapy? (▶)
  • What happens in my initial assessment? (▶) 
  • Will I get treated in my initial assessment? (▶) 
  • Do I need a referral to get treated? (▶)

Practitioners

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Facilities

  • Welcome to your hydrotherapy pool (▶)
  • What is shockwave? (▶)
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treatments

book online today

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96 London Road, Widley, Waterlooville, PO7 5AB

02392 215 050

We believe in all people achieving their full potential for health and well-being.

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Treatment Journeys

Client Information

Sue Wooster

Lead Receptionist

Susan (Sue), Receptionist; welcomes clients and co-ordinates appointments.

Sue has been with The Physiotherapy Centre team for a year now, previously 14 years with Portsmouth City Council as Business Support Officer.

In her spare time Sue loves to walk and has completed marathons: Moonlight Walk and Blenheim Palace, Abseiled Spinnaker Tower and did a Tandem 10,000 ft parachute jump; all for good causes.

She works on the adage ‘use it or lose it’ when it comes to physical health.

Every day is different, and meeting so many people and sharing their experiences is a privilege and inspiration.

contact Susan

Prof. Elizabeth Barley

Psychologist

I am a Health Psychologist, Practitioner Psychologist and Registered General Nurse, working in private practice. I am a trained listener, therapist, mindfulness teacher and mentor.

I am a specialist in:

  • Helping people to cope with anxiety, depression, illness and with other life stresses.
  • Helping people to make lasting lifestyle changes.
  • Helping people to live well with illness.

I can help you to:

  • manage troublesome emotions such as depression, anxiety or stress
  • explore the emotional impact of life changes such as illness, disability or loss
  • cope with difficult symptoms, such as fatigue, pain, breathlessness, palpitations, menopause
  • adjust to living with illness, including cancer, long term conditions or health conditions without a clear medical diagnosis
  • make, and stick with, healthy life choices such as eating healthily, exercising and reducing alcohol intake
  • manage your time, work or studies better
  • explore what matters and how to change things for the better
contact Elizabeth

Jeannette Small

MSK & Adolescent Practitioner

Jeannette graduated from Brunel University in 2003. She worked in the NHS for nearly 20 years before joining the team at The Physiotherapy Centre in January 2023. She has experience of assessing and treating a wide variety of MSK conditions in both adults and adolescents (12-18 year olds). She is a member of The Health and Care Professions Council (PH64711), The Chartered Society of Physiotherapists and The Association of Paediatric Chartered Physiotherapists (069415).

Jeannette was a very keen gymnast growing up, she coached for many years and she still loves to throw herself upside down when she gets the chance. She has had physiotherapy treatment following injuries of her own so is very aware of how debilitating it is physically and mentally. She is very aware that activity in childhood is extremely important to ensure good health into adulthood therefore Jeannette is passionate about supporting and guiding her patients back to activity in the safest way possible.

Jeannette has 2 young children so when she’s not working most of her time is spent running around after them. She loves to spend her time with family and friends and she is willing to try her hand at any activities.

contact Jeannette

Laura Holdway

Community & Home Practitioner

Laura, Community and Orthopaedic Physiotherapist, visits clients in their homes to provide rehabilitation at an early stage and specialises in treating Orthopaedic conditions.

Laura, who graduated from the University of Brighton in 2006, is delighted to return to The Physiotherapy Centre after spending the past 15 years within NHS acute hospitals. Prior to this current role, Laura was a Trauma and Orthopaedic Physiotherapy Team Leader managing a team of 12 people and leading with trauma management for the Trust.

Laura has a long-standing interest in the rehabilitation of those who have suffered a fractured hip as this type of debilitating injury can have such a negative effect on individuals’ lives. She enjoys the challenge of ensuring each client can achieve their optimal outcome and empowering them to take control over their recovery.

Outside of work, Laura enjoys spending time with her family; playing games, baking and going for walks with their cocker spaniel, Teddy. She likes to keep herself fit with different exercise classes and enjoys gardening to relax.

contact Laura

Cameron Hawley

Sports Therapist

Cameron, Sports Therapist, works with injury diagnosis, management and rehabilitation, with sport and non sports based injuries.  Cameron has only just started working with us, before joining us he worked in multiple private clinics, and working as a massage therapist most recently. Alongside this Cameron spent time in the NHS working at Petersfield community Hospital.

Cameron graduated from the University of Chichester with a BSc (Hons) in Sports Therapy, outside of sports therapy Cameron volunteered in the NHS as a non clinical vaccinator and helped with providing covid vaccinations.

Cameron is a keen sports player, playing football in his spare time on the weekend along with other sports like tennis and occasionally golf, alongside training regularly Cam understands the injuries that occur with an active lifestyle and understands how to work around and with these injuries.

Cameron believes in working to make a client happy and healthy within their body and helping teach to develop an understanding of their body and help develop confidence and knowledge to go about life without fear of injury or settling for pain.

contact cameron

hannah gray

Practice Manager

Hannah oversees the day to day running of the Practice with the help of the amazing admin team.

Hannah has been with the company for 7 months and prior to this she spent 5 year as a practice manager in the dental industry. Hannah has completed various courses in customer service and administration and is keen on streamlining business processes.

In Hannah’s spare time she is a Mother of 4 Children and loves days out and trips away with the family.

Hannah enjoys seeing the clients make progress in the centre and believes this is all down to the fantastic therapists we have who put their heart and soul into giving the best possible care.

contact hannah

Patrick sanford

Marketing & Sales Director

Patrick handles all the pretty stuff and things that make people notice us.  He has been with the company for around 10 years now. Prior to that, he spent 20 years as marketing manager at a bakery in Brighton – not putting the holes in the doughnuts! 

To his great surprise Patrick graduated from Luton University with a B.A. in Business & Marketing.  In his spare time, Patrick is a keen mountain biker and enjoys listening to great music (so he says).  He believes that challenges make life interesting, but overcoming those challenges makes life meaningful.

As a final word, Patrick is obsessed with ensuring that all our awesome clients receive the highest level of service and care and safest possible environment.

contact patrick