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- Help Centre
- Home
- Treatments
- Conditions Treated
- Accelerated Healing – EMTT
- Acupuncture
- Physiotherapy For Children
- Diagnostics
- Dietitian
- Hands On Treatment
- Home Visits
- Hydrotherapy
- Injections
- Men’s Health
- Neuro Physiotherapy
- Rehabilitation
- Respiratory Physiotherapy
- Shockwave Therapy – ESWT
- Sports Therapy
- Women’s Health
- Microsuction Earwax Removal
- Information
- Contact
- Help Centre
The Help Centre
You Ask, We Answer
The Help Centre
you ask, we answer
This is the area where you will find answers to common (and not so common) questions we get asked from clients and prospective clients.
If there is a question you have, but can’t find the answer here, then please post it via the “Ask Us A Question” form at the bottom of the page.
This is a new section of the website, and will continue to grow over the coming months. We are putting all the questions that people ask on here in text and video form. If you have any questions that we haven’t addressed here, then please feel free to send us your question. Unless you ask, we don’t know what people need to know. Please send us your questions using the “Ask Us A Question” form at the bottom of the page.
Thank you, Patrick
How can The Clear Clinics and wax removal help?
In regards to surfers ear – as the ear canal is narrow, you are more…
Is Surfers Ear the same as Swimmers Ear?
Swimmers ear normally occurs with people whose ears are exposed to water regularly through activities…
What is Surfers Ear?
Due to prolonged exposure to the elements, surfers ear is best described as bony growths…
Why do you charge for cancellations?
We only charge for cancellations that are less than 48 hours before the time of…
Do you provide me with a receipt so I can claim my treatment costs back?
We certainly can provide you with a full invoice/receipt for you to claim back the…
Why do you not accept all insurance companies?
Some insurance companies can be very difficult to work with – they dictate the terms…
Which insurance companies do you accept?
We work directly with many of the main private medical insurers, so we are able…
Can I use my medical insurance to pay for my treatment?
We work directly with many of the main private medical insurers, so we are able…
Why do I have to pay upfront for my appointment?
We require payment upfront to secure the appointment time and date that you want. I’m…
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