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We certainly can provide you with a full invoice/receipt for you to claim back the costs of your treatment. The receipt will include: Treatment description Cost of treatment Date of treatment Practitioner’s name and membership number of the HCPC (this is not applicable to our Sports Therapists) The full amount that you have paid, and the way you paid

We only charge for cancellations that are less than 48 hours before the time of your appointment. If you cancel with less than 48 hours notice we make a small charge. The charge is to cover some of the costs we incur when an appointment is cancel late and we wont be able to rebook the time. It also means that an appointment space is taken up where another client

Our physiotherapy team have all been trained to the highest standard and they all have specialities in certain areas of physiotherapy. For example, Neuro Physiotherapy, Orthopaedic Physiotherapy and Paediatric Physiotherapy. Alongside this, we have specialists in Women’s Health and men’s health. We also have Hydrotherapy and Shockwave specialist practitioners. Some of which cannot be found anywhere else on the south coast.

An assessment is approximately 45 mins to an hour long, this will be dependant on how the initial part of the assessment goes and how complex your condition. This is gives the practitioner the opportunity to spend time getting to know you and your needs and wants, work through your medical history and where clinically appropriate perform some initial treatment on you. In the assessment your practitioner will discuss with

Yes, we are able to use Shockwave Therapy for treatments. Unlike other clinics, we are able to offer two versions of Shockwave – Radial and Focused. Most clinics are only able to offer Radial Shockwave, however there are several conditions where this is not as effective as Focused Shockwave. We are also to combine the two versions so the treatment can be even more effective for certain conditons. Shockwave therapy

Yes, we use acupuncture where it would be clinically appropriate and when a client is willing to have acupuncture used. Acupuncture is great for pain relief on many conditions, including muscles, tendons, headaches and has also been proven to be effective on our women’s health clients. Our acupuncture specialist, Angela, can talk you through your pain relief options and if she feels you will benefit from the treatment it can