About

Help Centre

Why do I have to pay upfront for my appointment?

We require payment upfront to secure the appointment time and date that you want. I’m sure you are aware that sometimes people will book an appointment, then search for something else, without telling the other company. Well that’s ok if you are after a bargain, however for companies like The Physiotherapy Centre (and other clinics), this costs us a lot of money – we lose out as we still have

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Can I use my medical insurance to pay for my treatment?

We work directly with many of the main private medical insurers, so we are able to bill them direct for your treatment. We work with Bupa, AXA Health, Cigna, WPA and Aviva. If you are insured by another company (such as Vitality or Benenden) we can provide you with a full invoice/receipt for you to claim back direct from your insurance company for the fees you pay. To book an

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Is physiotherapy at a centre better than at home?

Physiotherapy at home is just different to visiting a centre. It would depend on your personal situation and current condition. If you were unable to visit a centre then having physiotherapy at home can help access early rehabilitation and it may be you can then access a centre for ongoing input further into your recovery.

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How do I get physiotherapy treatment if I cannot get out?

We can come to you! Home Physiotherapy can help with a huge variety of problems from post operative rehabilitation to mobility issues. All from the comfort of your own surroundings. Simply drop us an email at questions@thephysiocentre.co.uk or give the team a call on 02392 215 050

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Where can I get private community physiotherapy in Portsmouth?

The Physiotherapy Centre, Widley has a home and community Physiotherapist who can come and assess you at home. Specialising in post joint replacement, post fracture rehabilitation and improving mobility, you can have individualised treatment and support to achieve your goals. Call 02392 215 050 for more information, or drop us an email at questions@thephysiocentre.co.uk if that is easier.

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